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	<title>Dollars &#38; Sense Creative Consulting</title>
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		<title>Jeff does some “Myth-Busting” on Credit Card Processing</title>
		<link>http://dollarsandsensecreative.com/jeff-does-some-myth-busting-on-credit-card-processing/</link>
		<comments>http://dollarsandsensecreative.com/jeff-does-some-myth-busting-on-credit-card-processing/#comments</comments>
		<pubDate>Thu, 10 Jan 2013 19:20:23 +0000</pubDate>
		<dc:creator>Jeff Good</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://dollarsandsensecreative.com/?p=306</guid>
		<description><![CDATA[For those of us who are retailers, we are well aware that the vast majority of our customers pay with plastic. And each month, the statement comes in the mail from our credit card processor and we look at it and shake our heads. “How can it cost this much to my business to take their credit card?” Well, it does… but only to a point… a PERCENTAGE POINT. FACT: You should be paying around 2.7% of the charge amount as the TOTAL cost of taking credit cards. That is ...]]></description>
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		<title>Dan Blumenthal&#8217;s Early Influences</title>
		<link>http://dollarsandsensecreative.com/dan-blumenthals-early-influences/</link>
		<comments>http://dollarsandsensecreative.com/dan-blumenthals-early-influences/#comments</comments>
		<pubDate>Sun, 30 Sep 2012 00:12:46 +0000</pubDate>
		<dc:creator>Jeff Good</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://dollarsandsensecreative.com/?p=345</guid>
		<description><![CDATA[Growing up as I did in the culinary wasteland that was Jackson in the mid to late 1970s, I was just plain lucky to have watched with great interest the early old-school cooking shows broadcast on MPB/PBS television. These shows included Julia Child’s “Julia Child &#38; Company,” Graham Kerr’s “The Galloping Gourmet,” Justin Wilson’s “Louisiana Cookin,” Jeff Smith’s “The Frugal Gourmet,” Martin Yan’s “Yan Can Cook,” and of course, the “Great Chefs” series. These shows predated the most famous of all “modern” cooking shows, “The Essence Of Emeril,” hosted by ...]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Thoughts about savvy relationship / network building by Seth Godin.</title>
		<link>http://dollarsandsensecreative.com/thoughts-about-savvy-relationship-network-building-by-seth-godin/</link>
		<comments>http://dollarsandsensecreative.com/thoughts-about-savvy-relationship-network-building-by-seth-godin/#comments</comments>
		<pubDate>Sun, 05 Aug 2012 21:17:59 +0000</pubDate>
		<dc:creator>Jeff Good</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://dollarsandsensecreative.com/?p=329</guid>
		<description><![CDATA[Seth Godin is one of my favorite business book authors.  He has a fantastic website where he shares his insights as well. Below, please find a recent post (original copy here) concerning the small things which leverage big results in building relationships that drive business. &#160; Truly inspired work.  This is why Seth is such a leader&#8230; &#160; Feet on the street The complement to the brilliant strategy is the thankless work of lower-leverage detail. An organization with feet on the street and alert and regular attention to detail can ...]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Fear of a White Coat – Tactics to Help Patients Overcome Anxiety</title>
		<link>http://dollarsandsensecreative.com/fear-of-a-white-coat-tactics-to-help-patients-overcome-anxiety/</link>
		<comments>http://dollarsandsensecreative.com/fear-of-a-white-coat-tactics-to-help-patients-overcome-anxiety/#comments</comments>
		<pubDate>Sun, 29 Jul 2012 13:23:32 +0000</pubDate>
		<dc:creator>Jeff Good</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://dollarsandsensecreative.com/?p=319</guid>
		<description><![CDATA[Dollars &#38; Sense Creative Consulting Principal Jeff Good writes a bi-monthly column for the Mississippi Medical News, a statewide publication geared towards the medical profession. Here is a reprint of his most recent column dated July 26, 2012. White Coat Hypertension (aka White Coat Syndrome) is defined by Wikipedia as “a phenomenon in which patients exhibit elevated blood pressure in a clinical setting but not in other settings.” Simply put, it is the manifestation of anxiety by patients when undergoing medical procedures. To those afflicted with this, it matters not ...]]></description>
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		<title>To be scammed or not to be scammed… that is the question!</title>
		<link>http://dollarsandsensecreative.com/to-be-scammed-or-not-to-be-scammed-that-is-the-question/</link>
		<comments>http://dollarsandsensecreative.com/to-be-scammed-or-not-to-be-scammed-that-is-the-question/#comments</comments>
		<pubDate>Tue, 15 May 2012 18:17:13 +0000</pubDate>
		<dc:creator>Danielle Davis</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://dollarsandsensecreative.com/?p=292</guid>
		<description><![CDATA[Shakespeare’s Hamlet poised the famous question “To be or not to be” and he pondered his own existence.  In today’s difficult business environment, we have heard too many stories of white collar theft and telephone fraud that strips good, solid, honest business people of both profit and serenity. ]]></description>
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		<title>Your Table is Waiting &#8211; Column Reprint from the Mississippi Medical News</title>
		<link>http://dollarsandsensecreative.com/your-table-is-waiting-column-reprint-from-the-mississippi-medical-news/</link>
		<comments>http://dollarsandsensecreative.com/your-table-is-waiting-column-reprint-from-the-mississippi-medical-news/#comments</comments>
		<pubDate>Mon, 07 May 2012 15:20:37 +0000</pubDate>
		<dc:creator>Jeff Good</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Doctor]]></category>
		<category><![CDATA[hospital]]></category>
		<category><![CDATA[long wait]]></category>
		<category><![CDATA[medical]]></category>
		<category><![CDATA[medical profession]]></category>

		<guid isPermaLink="false">http://dollarsandsensecreative.com/?p=277</guid>
		<description><![CDATA[Jeff Good writes a bi-monthly column for the Mississippi Medical News, a statewide publication geared towards the medical profession. Here is a reprint of his first column dated April, 2012. “Mr. Good, we just wanted to let you know that there are five different parties of guests all finishing dessert and paying their bills. I am sorry this has taken longer than we expected, but please know we haven’t forgotten you. We should have you in the restaurant and settled in just another 15 minutes. Is that all right?” It ...]]></description>
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		<slash:comments>1</slash:comments>
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		<title>The 10 Commandments of Road Racing&#8230;</title>
		<link>http://dollarsandsensecreative.com/the-10-commandments-of-road-racing-2/</link>
		<comments>http://dollarsandsensecreative.com/the-10-commandments-of-road-racing-2/#comments</comments>
		<pubDate>Mon, 20 Feb 2012 15:22:13 +0000</pubDate>
		<dc:creator>Dan Blumenthal</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://dollarsandsensecreative.com/?p=263</guid>
		<description><![CDATA[In this everything-happens-in-the-blink-of-an eye technological world we live in, it is impossible to absorb and ingest the amount of information that enters our minds via our computers and smart phones each day.  The biggest problem is that we try!  We try to go faster and faster to keep up, but we ultimately fall further and further behind. ]]></description>
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		<slash:comments>1</slash:comments>
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		<title>So here it is &#8230;</title>
		<link>http://dollarsandsensecreative.com/so-here-it-is/</link>
		<comments>http://dollarsandsensecreative.com/so-here-it-is/#comments</comments>
		<pubDate>Mon, 20 Feb 2012 00:01:06 +0000</pubDate>
		<dc:creator>Danielle Davis</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://dollarsandsensecreative.com/?p=245</guid>
		<description><![CDATA[So here it is, here is my first blog.  I never thought I would become a “blogger”, my English teachers from high school would probably freak out…grammar was never my strong suit!!  (If you expect this to be grammatically correct, you may just want to stop reading now.)]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Answering and Returning Phone Calls…</title>
		<link>http://dollarsandsensecreative.com/answering-and-returning-phone-calls/</link>
		<comments>http://dollarsandsensecreative.com/answering-and-returning-phone-calls/#comments</comments>
		<pubDate>Sun, 19 Feb 2012 23:34:50 +0000</pubDate>
		<dc:creator>Jeff Good</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://dollarsandsensecreative.com/?p=239</guid>
		<description><![CDATA[“Hello!  This is Jim Smith and I am calling with Acme Phone company and we have a new program that can save you hundreds of dollars a year on your business phone.  May I take a few moments of your time and explain our program to you?”]]></description>
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		<slash:comments>3</slash:comments>
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		<title>The power of a daily morning routine, abundant hot water, and an overhead shower head</title>
		<link>http://dollarsandsensecreative.com/the-power-of-a-daily-morning-routine-abundant-hot-water-and-an-overhead-shower-head/</link>
		<comments>http://dollarsandsensecreative.com/the-power-of-a-daily-morning-routine-abundant-hot-water-and-an-overhead-shower-head/#comments</comments>
		<pubDate>Sun, 19 Feb 2012 23:05:55 +0000</pubDate>
		<dc:creator>Jeff Good</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://dollarsandsensecreative.com/?p=233</guid>
		<description><![CDATA[We all know how superstitious baseball players are.  Pitchers who follow a strict routine the day of each game.  Getting up on the same side of the bed.  Eating the same breakfast.  Putting on the lucky pair of stained and “holey” socks.  Driving the same route to the ball field.  Listening to the same music on their iPods.]]></description>
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